{"id":2463,"date":"2022-04-28T11:00:48","date_gmt":"2022-04-28T10:00:48","guid":{"rendered":"https:\/\/blogs.manchester.ac.uk\/bmh-ppie\/?p=2463"},"modified":"2022-04-27T14:48:25","modified_gmt":"2022-04-27T13:48:25","slug":"ppie-award-winner-doubleday-student-society-thesmilebehindthemask-campaign","status":"publish","type":"post","link":"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/2022\/04\/28\/ppie-award-winner-doubleday-student-society-thesmilebehindthemask-campaign\/","title":{"rendered":"PPIE Award Winner: Doubleday Student Society #TheSmileBehindTheMask campaign"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; fullwidth=&#8221;on&#8221; next_background_color=&#8221;#000000&#8243; global_module=&#8221;322&#8243;][et_pb_fullwidth_menu global_parent=&#8221;322&#8243; _builder_version=&#8221;3.17.6&#8243; menu_id=&#8221;8&#8243; submenu_direction=&#8221;downwards&#8221; fullwidth_menu=&#8221;off&#8221; background_layout=&#8221;dark&#8221; module_class=&#8221;main-navigation&#8221; \/][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; fullwidth=&#8221;off&#8221; specialty=&#8221;on&#8221; prev_background_color=&#8221;#000000&#8243; next_background_color=&#8221;#1d1d1d&#8221;][et_pb_column type=&#8221;2_3&#8243; specialty_columns=&#8221;2&#8243;][et_pb_row_inner locked=&#8221;off&#8221;][et_pb_column_inner type=&#8221;4_4&#8243; saved_specialty_column_type=&#8221;2_3&#8243;][et_pb_post_title _builder_version=&#8221;3.0.106&#8243; title=&#8221;on&#8221; meta=&#8221;on&#8221; author=&#8221;on&#8221; date=&#8221;on&#8221; categories=&#8221;on&#8221; comments=&#8221;on&#8221; featured_image=&#8221;on&#8221; featured_placement=&#8221;above&#8221; text_color=&#8221;dark&#8221; text_background=&#8221;off&#8221; locked=&#8221;on&#8221; parent_locked=&#8221;off&#8221; \/][et_pb_text _builder_version=&#8221;3.17.6&#8243; background_layout=&#8221;light&#8221; parent_locked=&#8221;off&#8221;]<\/p>\n<p><em>In this blog series we will be featuring our award winners and highly commended recipients from the Faculty\u2019s \u2018<\/em><a href=\"https:\/\/blogs.manchester.ac.uk\/bmh-ppie\/2021\/10\/07\/outstanding-contribution-to-ppie-awards\/\"><em>Outstanding Contribution to PPIE<\/em><\/a><em>\u2019 awards. Showcasing the inspirational and outstanding commitment to PPIE that has made a positive difference to our community and highlighting the amazing events, activities, people and groups from across the Faculty. <\/em><\/p>\n<p><em>Our third blog in this series will feature #TheSmileBehindTheMask,\u00a0<\/em><em>an innovative social media campaign aimed to help healthcare professionals and students on clinical placement to communicate more effectively while wearing facemasks. The team won the Student covid-19 category for the\u00a0<\/em><a href=\"https:\/\/blogs.manchester.ac.uk\/bmh-ppie\/2021\/08\/31\/ppie-celebration-event-2021\/\"><em>2021 awards<\/em><\/a><em>.<\/em><\/p>\n<p>The\u00a0<a href=\"https:\/\/sites.manchester.ac.uk\/doubledaycentre\/student-society\/\">Doubleday Student Society<\/a>\u00a0launched a new campaign in 2020 for healthcare professionals and students on clinical placement which aimed to help communication and empathy with patients during the COVID-19 mask-wearing era.<\/p>\n<p>PPE (e.g. facemasks) plays a vital role in keeping all of us safe, not least healthcare professionals and medical students.\u00a0 However, the wearing of face coverings can sometimes be intimidating, scary, or impersonal for patients; and it can also make communication more difficult. Emotions like empathy can also have a non-verbal component which can be impossible to show while wearing a mask.<\/p>\n<p>The idea was inspired by Calisha Allen, a newly-graduated medical student, who reflected on her time as an interim foundation doctor. Calisha felt that loss of facial expressions as part of communication impeded her ability to fully show empathy towards her patients. This became especially difficult when talking about sensitive issues.<\/p>\n<p>By taking part in this campaign, healthcare professionals\/students were able to show non-verbal components like empathy even with the hindrance of PPE. This helped make a difference to their relationships with patients as it showed that communication, care and compassion continues to be at a high standard.<\/p>\n<p>It also resulted in increasing community engagement between healthcare professionals and students across the UK with the addition of sharing top tips for communicating in PPE.<\/p>\n<p>The\u00a0<strong>#TheSmileBehindTheMask\u00a0<\/strong>campaign asked people to post:<\/p>\n<ul>\n<li>two \u2018selfies\u2019\n<ol>\n<li>smiling without a mask<\/li>\n<li>smiling with a mask<\/li>\n<\/ol>\n<\/li>\n<li>top tips for communicating in PPE<\/li>\n<li>tag the Doubleday Centre Student Society Facebook, Twitter and\/or Instagram accounts<\/li>\n<\/ul>\n<p>Professor Robina Shah, Director of the Doubleday Centre commented:<\/p>\n<p>\u201cWe are absolutely delighted with the innovation, insight and collaboration our Doubleday Student Society has used to design this campaign.<\/p>\n<p>\u201cIt\u2019s a great example, of the value we place on patient partnership between students and healthcare professionals and I am very grateful to all our students for leading the way with such vision, compassion and enthusiasm.\u201d<\/p>\n<p>The student society led the way with such vision, compassion and enthusiasm when creating this campaign during a time of great change. It is a great example, of the value the Doubleday Centre places on the patient partnership between students and healthcare professionals.<\/p>\n<p>Find out more:<\/p>\n<ul>\n<li><a href=\"https:\/\/sites.manchester.ac.uk\/doubledaycentre\/student-society\/\">Doubleday Student Society<\/a><\/li>\n<li><a href=\"https:\/\/sites.manchester.ac.uk\/doubledaycentre\/\">Doubleday Centre for Patient Experience<\/a><\/li>\n<\/ul>\n<p>To find out more about PPIE: watch our\u00a0<a href=\"https:\/\/youtu.be\/WQN2YzK_agY\">short film<\/a>,\u00a0sign up to the monthly\u00a0<a href=\"https:\/\/www.bmh.manchester.ac.uk\/connect\/social-responsibility\/\">Public Engagement Digest<\/a>, visit the\u00a0<a href=\"https:\/\/blogs.manchester.ac.uk\/bmh-ppie\/\">PPIE blog<\/a>, or contact\u00a0<a href=\"mailto:srbmh@manchester.ac.uk\">srbmh@manchester.ac.uk<\/a>.<\/p>\n<p>To read more about other PPIE Award winners visit\u00a0<a href=\"https:\/\/blogs.manchester.ac.uk\/bmh-ppie\/category\/ppie-award-winners\/\">here<\/a><\/p>\n<p>[\/et_pb_text][et_pb_post_nav _builder_version=&#8221;3.0.106&#8243; 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button_text_color__hover=&#8221;null&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover=&#8221;null&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover=&#8221;null&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_border_width__hover=&#8221;null&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover=&#8221;null&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover=&#8221;null&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_border_color__hover=&#8221;null&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover=&#8221;null&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover=&#8221;null&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_border_radius__hover=&#8221;null&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover=&#8221;null&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover=&#8221;null&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover=&#8221;null&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover=&#8221;null&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover=&#8221;null&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_bg_color__hover=&#8221;null&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover=&#8221;null&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover=&#8221;null&#8221; \/][et_pb_text admin_label=&#8221;Related posts&#8221; _builder_version=&#8221;3.0.106&#8243; background_layout=&#8221;light&#8221; locked=&#8221;on&#8221; parent_locked=&#8221;off&#8221;]<\/p>\n<h1>Related<\/h1>\n<!-- relpost-thumb-wrapper --><div class=\"relpost-thumb-wrapper\"><!-- filter-class --><div class=\"relpost-thumb-container\"><h3>Related posts:<\/h3><div style=\"clear: both\"><\/div><div style=\"clear: both\"><\/div><!-- relpost-block-container --><div class=\"relpost-block-container relpost-block-column-layout\" style=\"--relposth-columns: 3;--relposth-columns_t: 2; --relposth-columns_m: 2\"><a href=\"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/2024\/03\/25\/ppie-award-highly-commended-2023-id-livr\/\"class=\"relpost-block-single\" ><div class=\"relpost-custom-block-single\"><div class=\"relpost-block-single-image rpt-lazyload\" aria-hidden=\"true\" role=\"img\" data-bg=\"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/wp-content\/uploads\/sites\/178\/2024\/03\/SR-blog-image-template-10-150x150.png\" style=\"background: transparent no-repeat scroll 0% 0%; width: 150px; height: 150px; aspect-ratio: 1\/1;\"><\/div><div class=\"relpost-block-single-text\"  style=\"height: 75px;font-family: Arial;  font-size: 12px;  color: #333333;\"><h2 class=\"relpost_card_title\">PPIE Award Highly Commended 2023: ID-LIVER<\/h2><\/div><\/div><\/a><a href=\"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/2025\/07\/02\/ppie-award-winner-2024-stand-indonesia\/\"class=\"relpost-block-single\" ><div class=\"relpost-custom-block-single\"><div class=\"relpost-block-single-image rpt-lazyload\" aria-label=\"STAND Indonesia logo\" role=\"img\" data-bg=\"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/wp-content\/uploads\/sites\/178\/2025\/07\/STAND-Indonesia-150x150.png\" style=\"background: transparent no-repeat scroll 0% 0%; width: 150px; height: 150px; aspect-ratio: 1\/1;\"><\/div><div class=\"relpost-block-single-text\"  style=\"height: 75px;font-family: Arial;  font-size: 12px;  color: #333333;\"><h2 class=\"relpost_card_title\">PPIE Award Winner 2024: STAND Indonesia<\/h2><\/div><\/div><\/a><a href=\"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/2025\/07\/03\/ppie-award-winner-2024-professor-dame-robina-shah-and-the-doubleday-centre-for-patient-experience\/\"class=\"relpost-block-single\" ><div class=\"relpost-custom-block-single\"><div class=\"relpost-block-single-image rpt-lazyload\" aria-label=\"Representatives from the Doubleday Centre\" role=\"img\" data-bg=\"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/wp-content\/uploads\/sites\/178\/2025\/07\/double4-150x150.jpg\" style=\"background: transparent no-repeat scroll 0% 0%; width: 150px; height: 150px; aspect-ratio: 1\/1;\"><\/div><div class=\"relpost-block-single-text\"  style=\"height: 75px;font-family: Arial;  font-size: 12px;  color: #333333;\"><h2 class=\"relpost_card_title\">PPIE Award Winner 2024: Professor Dame Robina Shah and the Doubleday Centre for Patient Experience<\/h2><\/div><\/div><\/a><\/div><!-- close relpost-block-container --><div style=\"clear: both\"><\/div><\/div><!-- close filter class --><\/div><!-- close relpost-thumb-wrapper -->\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_sidebar _builder_version=&#8221;3.0.106&#8243; area=&#8221;sidebar-1&#8243; orientation=&#8221;left&#8221; show_border=&#8221;off&#8221; background_layout=&#8221;light&#8221; locked=&#8221;on&#8221; \/][\/et_pb_column][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;Connect Title&#8221; module_class=&#8221;footer-section&#8221; _builder_version=&#8221;3.17.6&#8243; background_color=&#8221;#1d1d1d&#8221; custom_padding=&#8221;0px||0px|&#8221; prev_background_color=&#8221;#ffffff&#8221; global_module=&#8221;380&#8243;][et_pb_row admin_label=&#8221;row&#8221; global_parent=&#8221;380&#8243; parallax_method_1=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; parallax_method_3=&#8221;off&#8221; module_id=&#8221;footer-row&#8221; _builder_version=&#8221;3.17.6&#8243; locked=&#8221;off&#8221;][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Contact Us Title&#8221; global_parent=&#8221;380&#8243; _builder_version=&#8221;3.17.6&#8243; text_text_color=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221;]<\/p>\n<h4><span style=\"color: #ffffff\">Further information<\/span><\/h4>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Contact Us&#8221; global_parent=&#8221;380&#8243; _builder_version=&#8221;3.17.6&#8243; text_text_color=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221;]<\/p>\n<p><span style=\"color: #ffffff\">The Social Responsibility Public Engagement Digest<\/span>: <a href=\"https:\/\/www.bmh.manchester.ac.uk\/connect\/social-responsibility\/contact\/\">https:\/\/www.bmh.manchester.ac.uk\/connect\/social-responsibility\/contact\/<\/a><\/p>\n<p><span style=\"color: #ffffff\">The Faculty Website<\/span>: <a href=\"https:\/\/www.bmh.manchester.ac.uk\/connect\/social-responsibility\/public-patients\/\">https:\/\/www.bmh.manchester.ac.uk\/connect\/social-responsibility\/public-patients\/<\/a><\/p>\n<p><span style=\"color: #ffffff\">The Faculty&#8217;s PPIE Toolkit Resource<\/span>:\u00a0<a href=\"https:\/\/www.staffnet.manchester.ac.uk\/bmh\/social-responsibility\/public-and-patient-engagement\/ppie-toolkit\/\">https:\/\/www.staffnet.manchester.ac.uk\/bmh\/social-responsibility\/public-and-patient-engagement\/ppie-toolkit\/<\/a><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Find Us Title&#8221; global_parent=&#8221;380&#8243; _builder_version=&#8221;3.17.6&#8243; text_text_color=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221;]<\/p>\n<h4>Find Us<\/h4>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Address&#8221; global_parent=&#8221;380&#8243; module_id=&#8221;address&#8221; _builder_version=&#8221;3.17.6&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p><span style=\"color: #ffffff\">Simon Building<\/span><\/p>\n<p><a href=\"http:\/\/www.manchester.ac.uk\/discover\/maps\/interactive-map\/\">The University of Manchester<br \/>Oxford Rd<br \/>Manchester<br \/>M13 9PL<br \/>UK<\/a><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Connect Title&#8221; global_parent=&#8221;380&#8243; _builder_version=&#8221;3.17.6&#8243; text_text_color=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221;]<\/p>\n<h4>Connect With Us<\/h4>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Connect Details&#8221; global_parent=&#8221;380&#8243; _builder_version=&#8221;3.17.6&#8243; text_text_color=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221;]<\/p>\n<p><strong><span style=\"color: #ffffff\">Twitter: <\/span><\/strong><span style=\"color: #ffffff\">@FBMH_SR<\/span><\/p>\n<p><strong><span style=\"color: #ffffff\">Email: <\/span><\/strong><span style=\"color: #ffffff\">srbmh@manchester.ac.uk <\/span><\/p>\n<p><span style=\"color: #ffffff\"><strong>Phone<\/strong>:\u00a0+44 (0) 161 275 5186<\/span><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this blog series we will be featuring our award winners and highly commended recipients from the Faculty\u2019s \u2018Outstanding Contribution to PPIE\u2019 awards. Showcasing the inspirational and outstanding commitment to PPIE that has made a positive difference to our community and highlighting the amazing events, activities, people and groups from across the Faculty. Our third [&hellip;]<\/p>\n","protected":false},"author":1154,"featured_media":2467,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"footnotes":""},"categories":[58],"tags":[],"class_list":["post-2463","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ppie-award-winners"],"_links":{"self":[{"href":"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/wp-json\/wp\/v2\/posts\/2463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/wp-json\/wp\/v2\/users\/1154"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/wp-json\/wp\/v2\/comments?post=2463"}],"version-history":[{"count":5,"href":"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/wp-json\/wp\/v2\/posts\/2463\/revisions"}],"predecessor-version":[{"id":2469,"href":"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/wp-json\/wp\/v2\/posts\/2463\/revisions\/2469"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/wp-json\/wp\/v2\/media\/2467"}],"wp:attachment":[{"href":"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/wp-json\/wp\/v2\/media?parent=2463"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/wp-json\/wp\/v2\/categories?post=2463"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/bmh-sr\/wp-json\/wp\/v2\/tags?post=2463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}