IT Apps Support – Digital Services Wordpress Team

Providing the University of Manchester Wordpress Websites & Blogs
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Here are some of the most Frequently Asked Questions about WordPress.

Who can have a WordPress Site?

Anyone who is a member of University staff or group affiliated with the University can request a site.

What should a WordPress Site be used for?
There are several approved categories of WordPress Site: Blog, Faculty Site and Non Faculty Site.
Please ensure you have checked with your Faculty Digital Marketing Team to ensure a WordPress site is appropriate for your needs before requesting a site.
As an example, a site could be used to showcase the University, it’s academic and research profile, or it’s community presence.
How do I request a WordPress Site?
Raise a ticket in LanDesk under the following category: Web Services – WordPress – New Site Request. You will need to provide several key pieces of information including target audience and purpose of your Site, along with contact details for the Site’s owner.
What can the URL of my site be?

WordPress URLs take one of the following forms… – used for small faculty sites – used primarily for blogging oriented sites

Should you wish one of the following URLs, you must obtain approval from The Division of Communications and Marketing…

The above sub domain and marketing URLs can be requested through LanDesk.

Can I customise my WordPress Site?
There will be an approved set of themes that Site Owners will be able to choose from. This will depend on the site, and the site’s purpose. There shall be one theme for each approved site category. Each Faculty site must use the same theme, with a colour palette unique to that Faculty. Blogs and Non-Faculty sites will have their own theme with appropriate branding.
There is flexibility in the theme to add a selection of appropriately styled assets to each site, for example content boxes with images, content boxes with text and links, and accordions.
There can be any number of assets in each row (to a maximum of 4).
Each site should have a Contact Us page with details of the site owner.
Each site should have an About Us page describing the purpose of the site.
How do I publish my content?

WordPress differs to T4 in that there is no ‘staging server’ which transfers to a live site on a schedule.

WordPress content (posts / pages) can have one of several different statuses… namely Pending Review, Draft, Published. As soon as content is set to Published, it is live on your site. Whilst content is still being developed, it should be set to Draft or Pending Review.

Can I install plugins to add extra functionality to my WordPress Site?
Plugins will be pre-approved for network wide installation on the multisite and therefore any new plugin requests must follow the procedure for requesting installation. A LanDesk ticket containing details of the plugin to be installed must be raised. Plugins shall either be on the pre-approved list, or will need to undergo an approval process. The approval process is designed to accomplish three goals – to ensure compatibility with existing plugins already in use, to ensure the plugin functions correctly and as expected and to ensure that the plugin does not duplicate existing functionality provided by other University web services.
Which other policies apply to WordPress?
Use of the WordPress service constitutes acceptance of The University of Manchester’s Acceptable Use Policy and Information Security policy.
Can I provide feedback on the WordPress service?

To leave us feedback, please complete the survey here.

Where can I find training in how to use Divi?

There is lots of training and video tutorials available on Divi’s own website, describing the Divi Builder, as well as all the content assets you can use in a page.


Additional questions? Get in touch with IT Apps – Digital Services.