{"id":2991,"date":"2025-02-07T15:36:31","date_gmt":"2025-02-07T15:36:31","guid":{"rendered":"https:\/\/blogs.manchester.ac.uk\/itl\/?p=2991"},"modified":"2026-04-02T09:43:17","modified_gmt":"2026-04-02T08:43:17","slug":"increasing-dialogue-but-not-workload-developing-effective-dialogic-feedback-processes-through-using-interactive-coversheets","status":"publish","type":"post","link":"https:\/\/blogs.manchester.ac.uk\/itl\/2025\/02\/07\/increasing-dialogue-but-not-workload-developing-effective-dialogic-feedback-processes-through-using-interactive-coversheets\/","title":{"rendered":"Increasing dialogue but not workload: developing effective dialogic feedback processes through using interactive coversheets"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; fullwidth=&#8221;on&#8221; next_background_color=&#8221;#000000&#8243; global_module=&#8221;322&#8243;][et_pb_fullwidth_menu global_parent=&#8221;322&#8243; _builder_version=&#8221;3.0.106&#8243; menu_id=&#8221;7&#8243; submenu_direction=&#8221;downwards&#8221; fullwidth_menu=&#8221;off&#8221; background_layout=&#8221;dark&#8221; module_class=&#8221;main-navigation&#8221; \/][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; fullwidth=&#8221;off&#8221; specialty=&#8221;on&#8221; prev_background_color=&#8221;#000000&#8243; next_background_color=&#8221;#1d1d1d&#8221;][et_pb_column type=&#8221;2_3&#8243; specialty_columns=&#8221;2&#8243;][et_pb_row_inner locked=&#8221;off&#8221;][et_pb_column_inner type=&#8221;4_4&#8243; saved_specialty_column_type=&#8221;2_3&#8243;][et_pb_post_title _builder_version=&#8221;3.17.6&#8243; featured_placement=&#8221;above&#8221; locked=&#8221;on&#8221; parent_locked=&#8221;off&#8221; featured_image=&#8221;off&#8221; comments=&#8221;off&#8221; \/][et_pb_text _builder_version=&#8221;3.17.6&#8243; background_layout=&#8221;light&#8221; parent_locked=&#8221;off&#8221;]<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-2995\" src=\"https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Craig-Davis-screen-shot-1-266x300.png\" alt=\"Headshot of Craig\" width=\"264\" height=\"297\" srcset=\"https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Craig-Davis-screen-shot-1-266x300.png 266w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Craig-Davis-screen-shot-1-150x169.png 150w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Craig-Davis-screen-shot-1-250x282.png 250w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Craig-Davis-screen-shot-1-350x394.png 350w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Craig-Davis-screen-shot-1.png 602w\" sizes=\"(max-width: 264px) 100vw, 264px\" \/>Craig Davis is a Senior Language Tutor and Academic Leader at the University Centre for Academic English (UCAE) within SALC. He teaches and coordinates a range of courses providing academic language support, primarily for international students. As the assessment coordinator for UCAE, he leads the development and delivery of assessments for pre-sessional programmes. An advocate for assessment for learning, he is proactive in enhancing student and tutor assessment and feedback literacy within the programmes he is involved in. He continually explores ways to make assessment processes more meaningful and student-centered and is keen to engage in discussions on this topic.<\/p>\n<p>\u00a0<\/p>\n<p>NSS data consistently seems to show \u2018assessment and feedback\u2019 as being the lowest rated theme in terms of student satisfaction. I want to share an approach taken on our large scale pre-sessional programmes at UCAE that aims to address this by creating a more meaningful and student-centred feedback process.<\/p>\n<h5>Interactive coversheets and dialogic feedback processes<\/h5>\n<p>One argument for addressing dissatisfaction around feedback is to increase student-tutor dialogue, and I think many would agree \u00a0this is a sensible approach, but may not have the time or resource to build in more dialogue into existing structures.<\/p>\n<p>Aware of this key constraint, the most resource effective method for us to increase student led dialogue at scale was by introducing interactive coversheets. These are a form of coversheet submitted with a piece of work that aims to elicit some kind of judgement, comment, or request from the student. I then asked tutors to write their feedback on the same coversheet, either by responding to student comments or answering the same questions that guided the student response \u2013 hopefully resulting in student led dialogue, and student driven feedback.<\/p>\n<p>A look through literature on the use of interactive coversheets will show a number of potential challenges when it comes to meaningful student engagement:<\/p>\n<ul>\n<li>perceived lack of expertise<\/li>\n<li>not knowing what to ask for feedback on<\/li>\n<li>a lack of understanding around standards\/expectations, or simply not valuing the task.<\/li>\n<\/ul>\n<p>To mitigate against these, a 3-part interactive coversheet was developed and introduced as part of a 3-stage process.<\/p>\n<h5>The 3-part interactive coversheet<\/h5>\n<p>There were always 3 parts to the interactive coversheets used on our pre-sessionals:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2992\" src=\"https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144339-300x156.png\" alt=\"Example of an interactive coversheet submitted with a non-assessed short written task\" width=\"779\" height=\"405\" srcset=\"https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144339-300x156.png 300w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144339-768x399.png 768w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144339-1024x532.png 1024w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144339-150x78.png 150w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144339-250x130.png 250w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144339-350x182.png 350w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144339-1080x561.png 1080w\" sizes=\"(max-width: 779px) 100vw, 779px\" \/><\/p>\n<p><em>Example of an interactive coversheet submitted with a non-assessed short written task<\/em><\/p>\n<p><strong>Part 1: checklist <\/strong><\/p>\n<p>This is a relatively cognitive load light task and acted as a good gateway to the following questions. It provided a good starting point and gives an early sense of completion in attempt to foster further engagement.<\/p>\n<p><strong>Part 2: student comments <\/strong><\/p>\n<p>These gave the opportunity for students to reflect on and explain anything from part 1 that they considered worthy of attention; or make explicit anything relevant to the process. In this example, students were asked to reflect on a peer feedback task. These comments acted as a feedback request by proxy and guided tutor comments.<\/p>\n<p><strong>Part 3: tutor comments<\/strong><\/p>\n<p>After trialling on previous courses, I realised it important to have space for a tutor response to enable comparison i.e. side by side. This made dialogue clear for both student and tutor. Tutors were supported in using student comments to guide their own feedback, thus creating richer dialogue.<\/p>\n<p><em>n.b &#8211; feedback provided on the coversheets wasn\u2019t in addition to any other form of feedback. Tutors were previously asked to write overall comments on Turnitin \u2013 the coversheets simply replaced this approach.<\/em><\/p>\n<p><strong>The 3-stage process<\/strong><\/p>\n<p>To enable meanginful engagement with the interactive coversheets, they were embedded within a 3-stage process:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2993\" src=\"https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144357-300x187.png\" alt=\"Stage 1: understanding standards  Involved using the assessment criteria and annotated exemplars in the classroom. Students discussed the idea of good academic writing. They linked and built on their ideas through guided comparisons with annotated exemplars and the assessment criteria. They then used these ideas to evaluate student and GAI examples.  Stage 2: deliberate practice  First use of interactive coversheet on short non-assessed written task to familiarise with expectations of the process. Draw on ideas from Stage 1.  Stage 3: final use on summative essay  Used learnings from stage 1 and 2 to create more meaningful engagement with interactive coversheet for the draft of final summative research essay.\" width=\"690\" height=\"430\" srcset=\"https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144357-300x187.png 300w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144357-768x478.png 768w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144357-1024x637.png 1024w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144357-150x93.png 150w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144357-250x156.png 250w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144357-350x218.png 350w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144357-400x250.png 400w, https:\/\/blogs.manchester.ac.uk\/itl\/wp-content\/uploads\/sites\/262\/2025\/02\/Screenshot-2025-02-07-144357-1080x672.png 1080w\" sizes=\"(max-width: 690px) 100vw, 690px\" \/><\/p>\n<p>This process ensured that by the time students reached stage 3, arguably the most important stage in relation to their final grade, they had already become familiar with the process and started to build an awareness of standards. This ensured more meaningful dialogue around the final draft. It also allowed linking with previous dialogues.<\/p>\n<p><strong>Feedback &amp; wider application<\/strong><\/p>\n<p>Feedback was overwhelmingly positive from students and tutors.<\/p>\n<p><strong>Students<\/strong> generally reported that they were:<\/p>\n<ul>\n<li>more confident in identifying mistakes in their work<\/li>\n<li>more confident in giving themselves feedback<\/li>\n<li>more confident in engaging with assessment criteria and feedback generally<\/li>\n<\/ul>\n<p>Interestingly, students were also reporting lower levels of confidence with peer feedback when compared to self, suggesting that this could be a good way to scaffold peer feedback by building confidence and familiarity with expectations.<\/p>\n<p><strong>Tutors<\/strong> generally reported that use of the coversheets:<\/p>\n<ul>\n<li>saved time in many cases as it provided a specific feedback focus for each task<\/li>\n<li>developed student awareness of strengths\/weaknesses and a good way to scaffold self-assessment<\/li>\n<li>led to more meaningful reflection and more productive one to one tutorials<\/li>\n<\/ul>\n<p>Despite the positive feedback, improvements can still be made to this process. Engagement wasn\u2019t equal and some students chose not to engage or only did so minimally. Some tutors also suggested that the depth of response from the student had an impact on how long it took to add feedback, meaning time savings weren\u2019t apparent at first glance for all. However, this process was very well received overall, and went a long way in addressing some of the usual challenges with managing feedback &#8211; And this was only the 1<sup>st<\/sup> iteration.<\/p>\n<p>UCAE pre-sessionals are short and intense; we only have 6 or 10 weeks with our students, and as such, it can be a challenge in shifting attitudes and beliefs around learning in such a short time. However, I firmly believe that if we continue to support our students \u2013 not only in developing these skills but also in recognising the value of their own voice. If these skills are further nurtured at faculty level through continued support and opportunity, our students will continue to grow into empowered, self-regulate learners who can thrive both during their time at UoM and beyond.<\/p>\n<p>\u00a0<\/p>\n<p>This approach was also shared at the <strong>Advance HE Assessment &amp; Feedback Symposium 2024<\/strong>. Please <a href=\"https:\/\/documents.manchester.ac.uk\/display.aspx?DocID=75340\">access my slides here.<\/a><\/p>\n<p>I\u2019d very interested in hearing from anyone who has tried something similar or who would like to know more. More examples of interactive coversheets used plus activities used in the 3-stage process\u00a0will be shared with the<a href=\"https:\/\/www.staffnet.manchester.ac.uk\/news\/display\/?id=31828\"> Assessment Toolkit.<\/a><\/p>\n<p>[\/et_pb_text][et_pb_post_nav _builder_version=&#8221;3.0.106&#8243; in_same_term=&#8221;off&#8221; show_prev=&#8221;on&#8221; show_next=&#8221;on&#8221; prev_text=&#8221;Previous&#8221; next_text=&#8221;Next&#8221; locked=&#8221;on&#8221; parent_locked=&#8221;off&#8221; \/][et_pb_comments _builder_version=&#8221;3.17.6&#8243; show_count=&#8221;off&#8221; header_font_size_tablet=&#8221;51&#8243; header_line_height_tablet=&#8221;2&#8243; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_use_icon=&#8221;off&#8221; locked=&#8221;on&#8221; parent_locked=&#8221;off&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_text_size__hover=&#8221;null&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover=&#8221;null&#8221; 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background_size=&#8221;initial&#8221;]<\/p>\n<h4>Find Us<\/h4>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Address&#8221; global_parent=&#8221;380&#8243; background_layout=&#8221;dark&#8221; text_orientation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; module_id=&#8221;address&#8221; parent_locked=&#8221;off&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221;]<\/p>\n<p><a href=\"http:\/\/www.manchester.ac.uk\/discover\/maps\/interactive-map\/\">The University of Manchester<br \/>Oxford Rd<br \/>Manchester<br \/>M13 9PL<br \/>UK<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Connect Title&#8221; global_parent=&#8221;380&#8243; background_layout=&#8221;dark&#8221; text_text_color=&#8221;#ffffff&#8221; parent_locked=&#8221;off&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221;]<\/p>\n<h4>Connect With Us<\/h4>\n<p>[\/et_pb_text][et_pb_code admin_label=&#8221;Social Media&#8221; global_parent=&#8221;380&#8243; parent_locked=&#8221;off&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<ul class=\"inlineList footer-socialIcons\"><!-- [et_pb_line_break_holder] --><\/p>\n<li><!-- [et_pb_line_break_holder] --> <a href=\"https:\/\/www.facebook.com\/TheUniversityOfManchester\"><!-- [et_pb_line_break_holder] --> <img loading=\"lazy\" decoding=\"async\" src=\"\/\/assets.manchester.ac.uk\/phase1\/templates\/images\/icon-facebook-50.png\" alt=\"Facebook page for The University of Manchester\" width=\"40\" height=\"40\" \/><!-- [et_pb_line_break_holder] --> <\/a><!-- [et_pb_line_break_holder] --><\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li><!-- [et_pb_line_break_holder] --> <a href=\"https:\/\/twitter.com\/OfficialUoM\"><!-- [et_pb_line_break_holder] --> <img loading=\"lazy\" decoding=\"async\" src=\"\/\/assets.manchester.ac.uk\/phase1\/templates\/images\/icon-twitter-50.png\" alt=\"Twitter page for The University of Manchester\" width=\"40\" height=\"40\" \/><!-- [et_pb_line_break_holder] --> <\/a><!-- [et_pb_line_break_holder] --><\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li><!-- [et_pb_line_break_holder] --> <a href=\"http:\/\/www.youtube.com\/universitymanchester\"><!-- [et_pb_line_break_holder] --> <img loading=\"lazy\" decoding=\"async\" src=\"\/\/assets.manchester.ac.uk\/phase1\/templates\/images\/icon-youtube-50.png\" alt=\"YouTube page for The University of Manchester\" width=\"40\" height=\"40\" \/><!-- [et_pb_line_break_holder] --> <\/a><!-- [et_pb_line_break_holder] --><\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li><!-- [et_pb_line_break_holder] --> <a href=\"https:\/\/instagram.com\/officialuom\/\"><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <img loading=\"lazy\" decoding=\"async\" src=\"\/\/assets.manchester.ac.uk\/phase1\/templates\/images\/icon-instagram-50.svg\" alt=\"Instagram page for The University of Manchester\" width=\"40\" height=\"40\" \/><!-- [et_pb_line_break_holder] --> <\/a><!-- [et_pb_line_break_holder] --><\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ul>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Craig Davis is a Senior Language Tutor and Academic Leader at the University Centre for Academic English (UCAE) within SALC. He teaches and coordinates a range of courses providing academic language support, primarily for international students. As the assessment coordinator for UCAE, he leads the development and delivery of assessments for pre-sessional programmes. An advocate [&hellip;]<\/p>\n","protected":false},"author":7954,"featured_media":2995,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"footnotes":""},"categories":[21],"tags":[36,74,59,80,51],"class_list":["post-2991","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-student-engagement","tag-assessment","tag-case-studies","tag-feedback","tag-student-satisfaction","tag-student-voice"],"_links":{"self":[{"href":"https:\/\/blogs.manchester.ac.uk\/itl\/wp-json\/wp\/v2\/posts\/2991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.manchester.ac.uk\/itl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.manchester.ac.uk\/itl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/itl\/wp-json\/wp\/v2\/users\/7954"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/itl\/wp-json\/wp\/v2\/comments?post=2991"}],"version-history":[{"count":9,"href":"https:\/\/blogs.manchester.ac.uk\/itl\/wp-json\/wp\/v2\/posts\/2991\/revisions"}],"predecessor-version":[{"id":3000,"href":"https:\/\/blogs.manchester.ac.uk\/itl\/wp-json\/wp\/v2\/posts\/2991\/revisions\/3000"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/itl\/wp-json\/wp\/v2\/media\/2995"}],"wp:attachment":[{"href":"https:\/\/blogs.manchester.ac.uk\/itl\/wp-json\/wp\/v2\/media?parent=2991"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/itl\/wp-json\/wp\/v2\/categories?post=2991"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/itl\/wp-json\/wp\/v2\/tags?post=2991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}