﻿{"id":2051,"date":"2018-12-18T14:03:21","date_gmt":"2018-12-18T14:03:21","guid":{"rendered":"https:\/\/sites.manchester.ac.uk\/staffnetblog\/?p=2051"},"modified":"2019-06-13T11:56:10","modified_gmt":"2019-06-13T10:56:10","slug":"a-message-from-patrick-hackett-and-pslt","status":"publish","type":"post","link":"https:\/\/blogs.manchester.ac.uk\/viewpoint\/2018\/12\/18\/a-message-from-patrick-hackett-and-pslt\/","title":{"rendered":"Patrick Hackett: Our University approach to change and looking forward"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; fullwidth=&#8221;off&#8221; specialty=&#8221;on&#8221;][et_pb_column type=&#8221;2_3&#8243; specialty_columns=&#8221;2&#8243;][et_pb_row_inner locked=&#8221;off&#8221;][et_pb_column_inner type=&#8221;4_4&#8243; saved_specialty_column_type=&#8221;2_3&#8243;][et_pb_post_title _builder_version=&#8221;3.0.106&#8243; title=&#8221;on&#8221; meta=&#8221;on&#8221; author=&#8221;on&#8221; date=&#8221;on&#8221; categories=&#8221;on&#8221; comments=&#8221;on&#8221; featured_image=&#8221;on&#8221; featured_placement=&#8221;above&#8221; text_color=&#8221;dark&#8221; text_background=&#8221;off&#8221; locked=&#8221;on&#8221; parent_locked=&#8221;off&#8221; \/][et_pb_text _builder_version=&#8221;3.17.6&#8243; background_layout=&#8221;light&#8221; parent_locked=&#8221;off&#8221;]<\/p>\n<p class=\"paragraph ng-attr-widget\">Dear colleague<\/p>\n<p class=\"paragraph ng-attr-widget\">The first four months in my new role have been hectic with so much to take in and learn, not least finding my way around campus! \u00a0It\u2019s been a real privilege to meet so many wonderful people and I\u2019ve been inspired by the enthusiasm, commitment and expertise of colleagues from all parts of our University. \u00a0<\/p>\n<p>While I\u2019ve spent quite a lot of time in meetings, I\u2019ve also made sure to visit colleagues and teams in the places where they work and I\u2019ve many more of these visits lined up next year. \u00a0 I\u2019ve also held three open staff meetings, jointly hosted with the Professional Services Leadership Team (PSLT), where plenty of thoughtful and thought provoking questions were asked. \u00a0One of these was how the PS can better articulate the vast array of things it does and how it contributes to the success of our University. \u00a0I acknowledged that this can be challenging but it\u2019s certainly something we will be exploring further, along with how we can build stronger and more productive working relationships between PS and academic colleagues.<\/p>\n<p>At these meetings I explained that I don\u2019t have all of the answers to colleagues\u2019 questions, but I believe that leadership is a team sport and I am confident that alongside PSLT, we have begun an open, honest and ongoing conversation with colleagues about their concerns as well as future opportunities. \u00a0Following a suggestion at one of these sessions, I\u2019ve made a commitment that all members of PSLT will be going \u2018back to the floor\u2019 throughout 2019, spending time with colleagues to get a better understanding of the great work they do, as well as the issues and challenges they face. \u00a0I was also pleased to hear that people welcomed the change of name from Professional Support Services to Professional Services (PS). \u00a0If you weren\u2019t able to come along to these open meetings you can view them and read transcripts of the questions and answers on <a href=\"http:\/\/staffnet.manchester.ac.uk\/ps\/communications\/open-meetings\/\">StaffNet<\/a>. \u00a0Dates for 2019 sessions will be released after the Christmas break.<\/p>\n<p>A recurring theme I\u2019ve heard is the way our University approaches change and major transformational projects. We are looking at ways in which we can give colleagues more opportunities to contribute to and be supported through major change. \u00a0In the meantime, you\u2019ll have seen in my <a href=\"http:\/\/www.staffnet.manchester.ac.uk\/news\/display\/?id=21101\">28 November message<\/a> that a new leadership structure for the Directorate for the Student Experience (DSE) and specific areas of the Faculties and Schools is being proposed. \u00a0This change is being proposed to help ensure that we have the right leadership model in place to provide an outstanding student experience whilst also delivering value for money. We are undertaking this major change through open and honest discussions with staff directly and indirectly affected.\u00a0<\/p>\n<p>Thank you to everyone who took part in the <a href=\"http:\/\/www.staffnet.manchester.ac.uk\/our-future\/your-big-ideas\/\">Our Future<\/a> conversation, it\u2019s brilliant that more than 4,000 people got involved and more than 700 Big Ideas have been submitted. \u00a0Our University\u2019s Senior Leadership Team is now considering your feedback and there will be more opportunities to get involved next year. \u00a0I hosted my first PSLT away day where we began to look at developing our new PS strategy which will support our University\u2019s emerging vision and the strategic plan required to deliver this.<\/p>\n<p>Whilst we are looking to the future in an optimistic way through the Our Future conversations, far be it from me to paint a rosy picture about the state of higher education at the moment. \u00a0There are certainly plenty of things (some of which are out of our control) which concern me and the first three months of 2019 have the potential to bring real challenge and change to universities like ours. \u00a0The combination of uncertainties around Brexit and the Augar Review of post 18 education and funding are the obvious ones. \u00a0Again I don\u2019t have all the answers \u2013 I wish I did \u2013 but we will all need to be prepared to be resilient in the coming months.<\/p>\n<p>So while there are obvious and potentially significant challenges to come in 2019, I\u2019m sure that like me you\u2019re looking forward to a break over Christmas. \u00a0Our University pretty much closes down over this period, but special thanks must go to colleagues from across the University, including Estates and Facilities, Residences and catering, who continue to work over the Christmas period carrying out essential jobs and maintaining specialist facilities. \u00a0These include colleagues providing support to our students staying in halls, porters and domestic staff, security, maintenance services, some FoodonCampus outlets, our Chancellors Hotel and specialist facilities across campus. \u00a0We often take the work of these colleagues for granted but should remember that without them many of the basics of keeping our students and University safe, warm and fed would not be met. Ironically, this can be a particularly lonely time of year for some students on campus. \u00a0I was particularly touched by a recent meeting with our Security team who really do deal with life or death situations and are totally committed to keeping our campus safe for staff and students.\u00a0<\/p>\n<p>So for those of us able to enjoy a rest over Christmas, why not adopt the approach suggested by a colleague at one of the open meetings and put in place a self-imposed \u2018no email\u2019 policy over the break? \u00a0That way hopefully we won\u2019t come back to a big pile of emails to deal with on 2 January. \u00a0There\u2019s certainly no expectation from me that colleagues should be checking or responding to emails over the Christmas break.<\/p>\n<p>All that it remains for me to do is wish you a restful break, however you\u2019re spending it. I\u2019ll be at home with my family, hopefully having a quiet and peaceful break. My boys are eagerly anticipating their Christmas presents \u2013 I do hope they won\u2019t be disappointed. My daughter Katie has already successfully negotiated her present. \u00a0I\u2019ll leave you with a question to mull over \u2013 what will your New Year\u2019s Resolution for 2019 be? \u00a0I\u2019ll be sharing mine with you in January and look forward to hearing yours too.<\/p>\n<p>[\/et_pb_text][et_pb_post_nav _builder_version=&#8221;3.0.106&#8243; in_same_term=&#8221;off&#8221; show_prev=&#8221;on&#8221; show_next=&#8221;on&#8221; prev_text=&#8221;Previous&#8221; next_text=&#8221;Next&#8221; locked=&#8221;on&#8221; parent_locked=&#8221;off&#8221; \/][et_pb_comments _builder_version=&#8221;3.17.6&#8243; show_count=&#8221;off&#8221; header_font_size_tablet=&#8221;51&#8243; header_line_height_tablet=&#8221;2&#8243; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_use_icon=&#8221;off&#8221; locked=&#8221;on&#8221; parent_locked=&#8221;off&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_text_size__hover=&#8221;null&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; 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_builder_version=&#8221;3.0.106&#8243; background_layout=&#8221;light&#8221; locked=&#8221;on&#8221; parent_locked=&#8221;off&#8221;]<\/p>\n<h1>Related<\/h1>\n<!-- relpost-thumb-wrapper --><div class=\"relpost-thumb-wrapper\"><!-- filter-class --><div class=\"relpost-thumb-container\"><h3>Related posts:<\/h3><div style=\"clear: both\"><\/div><div style=\"clear: both\"><\/div><!-- relpost-block-container --><div class=\"relpost-block-container relpost-block-column-layout\" style=\"--relposth-columns: 3;--relposth-columns_t: 2; --relposth-columns_m: 2\"><a href=\"https:\/\/blogs.manchester.ac.uk\/viewpoint\/2021\/03\/17\/working-smarter-and-living-better-a-hybrid-future\/\"class=\"relpost-block-single\" ><div class=\"relpost-custom-block-single\"><div class=\"relpost-block-single-image rpt-lazyload\" aria-label=\"Patrick Hackett\" role=\"img\" data-bg=\"https:\/\/blogs.manchester.ac.uk\/viewpoint\/wp-content\/uploads\/sites\/138\/2018\/10\/Untitled-5-150x150.jpg\" style=\"background: transparent no-repeat scroll 0% 0%; width: 150px; height: 150px; aspect-ratio: 1\/1;\"><\/div><div class=\"relpost-block-single-text\"  style=\"height: 75px;font-family: Arial;  font-size: 12px;  color: #333333;\"><h2 class=\"relpost_card_title\">Patrick Hackett: Working smarter and living better: a hybrid future<\/h2><\/div><\/div><\/a><a href=\"https:\/\/blogs.manchester.ac.uk\/viewpoint\/2018\/10\/29\/towards-excellence-a-message-from-patrick-hackett-and-pslt\/\"class=\"relpost-block-single\" ><div class=\"relpost-custom-block-single\"><div class=\"relpost-block-single-image rpt-lazyload\" aria-label=\"Patrick Hackett\" role=\"img\" data-bg=\"https:\/\/blogs.manchester.ac.uk\/viewpoint\/wp-content\/uploads\/sites\/138\/2018\/10\/Untitled-5-150x150.jpg\" style=\"background: transparent no-repeat scroll 0% 0%; width: 150px; height: 150px; aspect-ratio: 1\/1;\"><\/div><div class=\"relpost-block-single-text\"  style=\"height: 75px;font-family: Arial;  font-size: 12px;  color: #333333;\"><h2 class=\"relpost_card_title\">Patrick Hackett: Towards Excellence<\/h2><\/div><\/div><\/a><a href=\"https:\/\/blogs.manchester.ac.uk\/viewpoint\/2020\/04\/01\/bringing_out_our_best\/\"class=\"relpost-block-single\" ><div class=\"relpost-custom-block-single\"><div class=\"relpost-block-single-image rpt-lazyload\" aria-label=\"Julian Skyrme\" role=\"img\" data-bg=\"https:\/\/blogs.manchester.ac.uk\/viewpoint\/wp-content\/uploads\/sites\/138\/2020\/04\/Julian-Skyrme-vp-150x150.jpg\" style=\"background: transparent no-repeat scroll 0% 0%; width: 150px; height: 150px; aspect-ratio: 1\/1;\"><\/div><div class=\"relpost-block-single-text\"  style=\"height: 75px;font-family: Arial;  font-size: 12px;  color: #333333;\"><h2 class=\"relpost_card_title\">Julian Skyrme: Bringing out our best in a crisis<\/h2><\/div><\/div><\/a><\/div><!-- close relpost-block-container --><div style=\"clear: both\"><\/div><\/div><!-- close filter class --><\/div><!-- close relpost-thumb-wrapper -->\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_sidebar admin_label=&#8221;Subscribe&#8221; _builder_version=&#8221;3.17.6&#8243; area=&#8221;et_pb_widget_area_3&#8243; locked=&#8221;on&#8221; \/][et_pb_sidebar _builder_version=&#8221;3.0.106&#8243; area=&#8221;sidebar-1&#8243; orientation=&#8221;left&#8221; show_border=&#8221;off&#8221; background_layout=&#8221;light&#8221; locked=&#8221;on&#8221; \/][\/et_pb_column][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The first four months in my new role have been hectic with so much to take in and learn, not least finding my way around campus! <\/p>\n","protected":false},"author":521,"featured_media":2268,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-2051","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pslt"],"_links":{"self":[{"href":"https:\/\/blogs.manchester.ac.uk\/viewpoint\/wp-json\/wp\/v2\/posts\/2051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.manchester.ac.uk\/viewpoint\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.manchester.ac.uk\/viewpoint\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/viewpoint\/wp-json\/wp\/v2\/users\/521"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/viewpoint\/wp-json\/wp\/v2\/comments?post=2051"}],"version-history":[{"count":12,"href":"https:\/\/blogs.manchester.ac.uk\/viewpoint\/wp-json\/wp\/v2\/posts\/2051\/revisions"}],"predecessor-version":[{"id":2853,"href":"https:\/\/blogs.manchester.ac.uk\/viewpoint\/wp-json\/wp\/v2\/posts\/2051\/revisions\/2853"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/viewpoint\/wp-json\/wp\/v2\/media\/2268"}],"wp:attachment":[{"href":"https:\/\/blogs.manchester.ac.uk\/viewpoint\/wp-json\/wp\/v2\/media?parent=2051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/viewpoint\/wp-json\/wp\/v2\/categories?post=2051"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.manchester.ac.uk\/viewpoint\/wp-json\/wp\/v2\/tags?post=2051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}